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Showing posts from July 21, 2012

Jousting For Java....

Friday turned out to be a very good day @ the Cafe.....We even sold out of Haddock & Shrimp!.....One not so pleasant moment was when a man came in & asked for a coffee to go......I 'hooked' him up & as I told him where the lids & fixings were to be found I rang up the sale.....Well that's when it turned a little ugly.....Our 12oz to go Paul De Lima coffee is $1.75 & with tax $1.89......When I announced the cost he says "kind of high isn't it!".....I can take a lot & I believe my service to our customers is beyond reproach, so I am insulted & take this very personally, after all it's my name on the door.....I reply that he certainly is welcome to go elsewhere & make the purchase....I know, not very 'cool', but those of you that know me or of my business tactics, know that I have never cheated anyone, ever..... & greed is a word that burns my tongue when I just verbalize it.....So I explain in so many words that ev